Do your customers have to navigate through a maze of actions on your application to achieve what they need to? Are your customers leaving your website without completing the purchase, since they could not find the right link or page?
These problems can be avoided with Usability Testing, giving customers a smooth sailing to do what they want on the application.
- Poor usability can affect your customer loyalty, putting a direct impact on your sales and brand reputation. The application should be easy to learn, use and navigate and should meet customers’ expectations. Software usability testing will help you identify all the usability issues before the application is released to the end-users, providing an intuitive user experience for your customers.
What can we do..?
Sattvasoft’ team of Usability experts will help you with the user-experience of your application and come up with a Usability test strategy based on the type of users, demographics, key business scenarios, etc. Sattvasoft will provide a detailed Usability analysis report with the following key parameters:
- Average Application Usability Rating
- Average Application Usability Rating Graph
- Areas which are easy to access & areas where improvement is required
- Detailed comments provided by individuals
- Post-Task Average response given by users
- Helping you to come up with a list of sample users based on application characteristics, business objectives and user demographics
- Ability to get the users onboard through the wide user community
- Comprehensive usability reports along with detailed recommendations for improvement